Publication:
The moderating role of ethnicity in the relation between communication of the leader and LMX: perception of the employees of Peru

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2020-12-10
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European International Business Academy (EIBA)
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Abstract
The objective of this research is to determine if ethnic similarity / difference is a relevant variable in the relationship between the leader's communication style and the quality of the leader-follower relationship, in the context of Peru. Using a multidimensional model of the leader's communication style, we have identified that verbal aggressiveness and emotionality are the two dimensions that interact with the ethnic similarity/difference between the leader and the subordinate. Verbal aggressiveness intensifies his negative affect on LMX when leader and subordinate are ethnically similar. The emotionality in the communication of the leader favors the LMX with more intensity if there is an ethnic similarity. The dimensions of expressiveness, precision, questioning and manipulation of the impression of the leader's communication style are not sensitive to ethnicity.
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Proceedings of 46th Annual Conference of the European International Business Academy (EIBA), 10-12 december, 2020, Online Conference (via WU Vienna), Vienna, Austria
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Leader's communication style, Leader-member exchange theory (LMX), Ethnicity, Organizational communication, Managerial communication
Bibliographic citation
C. Paz-Aparicio & O. Brown (10-12 december 2020). The moderating role of ethnicity in the relation between communication of the leader and LMX: Perception of the employees of Peru [proceedings]. 46th Annual Conference of the European International Business Academy (EIBA), Online Conference (via WU Vienna)