Tackling bullying and harassment in the NHS: the critical roles played by managers
Abstract
This article outlines some of the key insights gained from 30 years of personal involvement with NHS Trusts in tackling bullying and harassment. It seems more pertinent than ever to raise the critical importance played by managers in stopping this most malevolent of issues. Failing to do so will foreshadow even greater problems for managers, leaders, the wider NHS workforce and ultimately patients. We begin with some case illustrations gathered from our work in different NHS Trusts. These illustrate why managers need to be attuned to some of the underlying causes as to why bullying and harassment flourishes in the NHS
Description
This document is the Accepted Manuscript version of a Published Work that appeared in final form in the British Journal of Healthcare Management, copyright © MA Healthcare, after peer review and technical editing by the publisher. To access the final edited and published work see https://doi.org/10.12968/bjhc.2019.25.1.7.
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Publisher
Mark Allen Healthcare
Journal
British Journal of Healthcare Management
Volume
25
Issue
1
Pagination
7 - 10 (4)
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