Fair process revisited: differential effects of interactional and procedural justice in the presence of social comparison information
Author(s)
Collie, T
Bradley, G
Sparks, BA
Griffith University Author(s)
Year published
2002
Metadata
Show full item recordAbstract
The competing views of fairness theory (Folger and Cropanzano, 1998 and Folger and Cropanzano, 2001) and fairness heuristic theory (Van den Bos, Lind, Vermunt, & Wilke, 1997) were tested by studying the effects of interactional (IJ), procedural (PJ), and distributive justice (knowledge of others' outcomes [OO]) upon evaluations of outcome fairness and customer satisfaction. The participants, 369 undergraduates, were randomly allocated to scenario-based experimental conditions. A 2 (IJ) נ2 (PJ) נ4 (OO) MANOVA and stepdown analyses provided evidence of "fair process" across all levels of distributive justice for outcome fairness ...
View more >The competing views of fairness theory (Folger and Cropanzano, 1998 and Folger and Cropanzano, 2001) and fairness heuristic theory (Van den Bos, Lind, Vermunt, & Wilke, 1997) were tested by studying the effects of interactional (IJ), procedural (PJ), and distributive justice (knowledge of others' outcomes [OO]) upon evaluations of outcome fairness and customer satisfaction. The participants, 369 undergraduates, were randomly allocated to scenario-based experimental conditions. A 2 (IJ) נ2 (PJ) נ4 (OO) MANOVA and stepdown analyses provided evidence of "fair process" across all levels of distributive justice for outcome fairness (p<.001) and satisfaction (p<.001), but only in relation to the effects of interactional justice. No such effects were found for procedural justice. Implications for the development of justice theory are discussed.
View less >
View more >The competing views of fairness theory (Folger and Cropanzano, 1998 and Folger and Cropanzano, 2001) and fairness heuristic theory (Van den Bos, Lind, Vermunt, & Wilke, 1997) were tested by studying the effects of interactional (IJ), procedural (PJ), and distributive justice (knowledge of others' outcomes [OO]) upon evaluations of outcome fairness and customer satisfaction. The participants, 369 undergraduates, were randomly allocated to scenario-based experimental conditions. A 2 (IJ) נ2 (PJ) נ4 (OO) MANOVA and stepdown analyses provided evidence of "fair process" across all levels of distributive justice for outcome fairness (p<.001) and satisfaction (p<.001), but only in relation to the effects of interactional justice. No such effects were found for procedural justice. Implications for the development of justice theory are discussed.
View less >
Journal Title
Journal of Experimental Social Psychology
Volume
38
Issue
6
Subject
Cognitive and computational psychology