Role of artifacts for reconfiguring working spaces and information systems

Abstract

Individuals, like organizations, need to manage information for work (and non-work) related activities, on a daily basis. In order to extend their communication and fulfill information needs, people use artifacts (man made objects), that became increasingly technological, and in turn, these very technological artifacts are increasingly more dependent upon other supporting technologies, widely referred as infrastructures. In order to design information systems that support workers’needs, what do we know about their use of artifacts? Across time? Inside and outside their organizations? And on the move?