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Selected black managers' perceptions of the retention effectiveness of a senior management development programme : a case study.

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Date

2003

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Abstract

This study looks at what Sasol must do to retain senior black managers. The findings of this study are based on the perspectives of a group of black professionals who went through a two year program referred to as Sasol's Accelerated Leadership Development Program (ALDP). Given the fact that the company has acknowledged the problem of having senior black managers in its ranks, the objective is to use their own perspectives on what Sasol must do to retain them. The question of retaining employees is critical given the stiff competition that Sasol operate in and also taking into account the fact that Sasol is expanding outside the borders of South Africa. The respondents pointed out that there are a number of issues which Sasol's management must look at in order for them to stay in the company. The issues raised relate to Sasol's corporate culture which is perceived not to be accommodative of a diverse work force, the management style which is seen as conservative and bureaucratic. Over and above that, the predominant use of Afrikaans, whilst English is the official business language is seen as an obstacle for non-Afrikaans employees to stay in the company. Other issues raised are the Senior Mannekrag Beplanning Kamer (SMBK), a process used for the promotion of senior managers which is seen as not representative. The respondents felt that they need to be given challenging work assignments and be given opportunities for career growth and development. Equally important is the question of the work environment in general which is not seen as embracing diversity and remuneration and benefits which are seen to be fair and competitive. The findings are indicative of the importance of informing retention strategies with the views of the very employees that must be retained. These results further suggest that a planned approach which is inclusive of stakeholders is appropriate rather than an imposed plan.

Description

Thesis (MBA)-University of Natal, Durban, 2003.

Keywords

Sasol (Firm), Executives, Black--South Africa., Assessment centres (Personnel management procedure), Theses--Business administration.

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