Knowledge management: Philosophy, process, and pitfalls

Soo, C; Devinney, TM; Midgley, D; Deering, A

Knowledge management: Philosophy, process, and pitfalls

Soo, C Devinney, TM Midgley, D Deering, A

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Publisher:: University of California, Berkeley, Haas School of Business
Publication Type:: Journal Article
Citation:: California Management Review, 2002, 44 (4), pp. 129 - 150
Issue Date:: 2002-01

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Field	Value	Language
dc.contributor.author	Soo, C	en_US
dc.contributor.author	Devinney, TM	en_US
dc.contributor.author	Midgley, D	en_US
dc.contributor.author	Deering, A	en_US
dc.date.issued	2002-01	en_US
dc.identifier.citation	California Management Review, 2002, 44 (4), pp. 129 - 150	en_US
dc.identifier.issn	0008-1256	en_US
dc.identifier.uri	http://hdl.handle.net/10453/10055
dc.description.abstract	According to a leading scholar of management James Brian Quinn,' "The capacity to manage human intellectand to transform intellectual output into a service or a group of services embodied in a product is fast becoming the critical executive skill of this era." Contrast that with the assertion by the pointy-haired boss of the Dilbert cartoon that his company's success will be driven by "redesigning processes to enable enterprise integration of knowledge resources and tools." The first is a serious, thoughtful, and eminently reasonable statement of a belief in the transformation of management. The second is a caricature of that belief, subsequently doused by Wally's response, "Is it okay if I do nothing?" Leave it to Scott Adams and his alter egos to gut the sanctity from the latest management fad.	en_US
dc.format	No Code	en_US
dc.publisher	University of California, Berkeley, Haas School of Business	en_US
dc.relation.ispartof	California Management Review	en_US
dc.relation.isbasedon	10.2307/41166146	en_US
dc.subject.classification	Business & Management	en_US
dc.title	Knowledge management: Philosophy, process, and pitfalls	en_US
dc.type	Journal Article
utslib.citation.volume	4	en_US
utslib.citation.volume	44	en_US
utslib.for	150307 Innovation and Technology Management	en_US
utslib.for	1503 Business and Management	en_US
utslib.for	1505 Marketing	en_US
pubs.embargo.period	Not known	en_US
pubs.organisational-group	/University of Technology Sydney
pubs.organisational-group	/University of Technology Sydney/Faculty of Business
pubs.organisational-group	/University of Technology Sydney/Strength - CMOS - Centre for Management and Organisation Studies
utslib.copyright.status	open_access
pubs.consider-herdc	false	en_US
pubs.issue	4	en_US
pubs.volume	44	en_US

Abstract:

According to a leading scholar of management James Brian Quinn,' "The capacity to manage human intellectand to transform intellectual output into a service or a group of services embodied in a product is fast becoming the critical executive skill of this era." Contrast that with the assertion by the pointy-haired boss of the Dilbert cartoon that his company's success will be driven by "redesigning processes to enable enterprise integration of knowledge resources and tools." The first is a serious, thoughtful, and eminently reasonable statement of a belief in the transformation of management. The second is a caricature of that belief, subsequently doused by Wally's response, "Is it okay if I do nothing?" Leave it to Scott Adams and his alter egos to gut the sanctity from the latest management fad.

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http://hdl.handle.net/10453/10055