Study on success and performance of indian third party logistics 3PL Industry

Abstract

Tough competition exists among Third Party Logistics service providers due to increase in fuel cost other operating cost and global recession worldwide Few players are able to sustain and emerge with their innovation vision and experience It is found from literature that the success of the firm purely depends on its long term strategy and vision Empirical studies have been carried out worldwide to understand the performance of 3PL service providers Various researchers attempt to capture the performance in terms of operational marketing and financial measures Research suggests that 3PL service providers tend to be successful through diversification of services focus on specific industries and customers investment in quality assets and system supply chain integration with technology and relationship and employing experienced professionals Based on recent research it is understood that there is no study which analyses the success and performance of Indian 3PL service providers This thesis analyses the success and performance of Indian 3PL service providers based on interfirm and intra firm perspective Inter firm views success and performance with their clients while intra firm implies how effectively they are capable to convert their resources and capabilities into performance newline