The study addresses the design of Product-Service Systems (PSSs) as a means of replacing conventional product sales with comprehensive solutions. The shift towards PSSs however is problematic given the challenges of integrating products and services. Moreover, views regarding the design of PSSs are diverse and dissimilar. The research discusses the importance of PSSs and analyses the current approaches regarding design methods and design processes in terms of product-service integration. The analysis led to the proposal of a unified, generic design process, built on a design science approach where the existing differences in the literature are converged towards a holistic model. The model consists of four stages each including its intricate activities. The stages are built following a structure similar to product design, exposing the key activities to carry out as well as the tools to realize them.

Designing product-service systems: A review towards a unified approach / Haber, Nicolas; Fargnoli, Mario. - ELETTRONICO. - 2017:(2017), pp. 817-837. (Intervento presentato al convegno 7th Annual Conference on Industrial Engineering and Operations Management, IEOM 2017 tenutosi a Rabat, Morocco nel 11-13 Aprile 2017).

Designing product-service systems: A review towards a unified approach

Nicolas Haber
Writing – Original Draft Preparation
;
Mario Fargnoli
2017

Abstract

The study addresses the design of Product-Service Systems (PSSs) as a means of replacing conventional product sales with comprehensive solutions. The shift towards PSSs however is problematic given the challenges of integrating products and services. Moreover, views regarding the design of PSSs are diverse and dissimilar. The research discusses the importance of PSSs and analyses the current approaches regarding design methods and design processes in terms of product-service integration. The analysis led to the proposal of a unified, generic design process, built on a design science approach where the existing differences in the literature are converged towards a holistic model. The model consists of four stages each including its intricate activities. The stages are built following a structure similar to product design, exposing the key activities to carry out as well as the tools to realize them.
2017
7th Annual Conference on Industrial Engineering and Operations Management, IEOM 2017
functional product; integrated product-service offerings; product-service systems; sustainable design; product-service system design
04 Pubblicazione in atti di convegno::04b Atto di convegno in volume
Designing product-service systems: A review towards a unified approach / Haber, Nicolas; Fargnoli, Mario. - ELETTRONICO. - 2017:(2017), pp. 817-837. (Intervento presentato al convegno 7th Annual Conference on Industrial Engineering and Operations Management, IEOM 2017 tenutosi a Rabat, Morocco nel 11-13 Aprile 2017).
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Utilizza questo identificativo per citare o creare un link a questo documento: https://hdl.handle.net/11573/1017329
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