Explanation from knowledge-based systems and cooperative problem solving: An empirical study
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Description
Explanations are expected to play an important role when knowledge-based systems are used for cooperative problem solving. In this context both human and machine contribute to the procedures, constraints and strategies used in the problem-solving process. An increased need for explanations in this context is congruent with a cognitive-effort perspective and the Production Paradox observed with on-line help systems. This article describes an investigation of the role of explanations in...[Show more]
Collections | ANU Research Publications |
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Date published: | 2001 |
Type: | Journal article |
URI: | http://hdl.handle.net/1885/25737 |
Source: | International Journal of Human-Computer Studies |
DOI: | 10.1006/ijhc.2000.0432 |
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File | Description | Size | Format | Image |
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01_Gregor_Explanation_from_2001.pdf | 517.33 kB | Adobe PDF | Request a copy | |
02_Gregor_Explanation_from_2001.pdf | 493.72 kB | Adobe PDF | Request a copy |
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