Review of Disability Services Queensland Referral Processes to Private Residential Facilities

Abstract

This report details the outcomes of a review of Disability Services Queensland’s processes of referring people with a disability to private residential facilities. The review was conducted by the UNSW Consortium and took place between July and December 2004. Through a combination of quantitative and qualitative research methods, the review delivers several key findings and observations relating to DSQ’s current referral policies and practices, their adequacy and constraints, definitional perspectives of ‘complex support needs’ and ‘challenging behaviour’, and linkages with other departments and agencies involved in the care of people with a disability and the provision of disability-related services.