Tech vs Abuse: Research Findings

Date

2019

Journal Title

Journal ISSN

Volume Title

Publisher

Comic Relief

Abstract

This report is an update to a 2016 report on the same topic. This report summarizes findings from interviews with practitioners about approaches to using technology to address domestic and sexual abuse, particularly in the United Kingdom. Their findings included that multiple digital tools exist, technology can produce new risks for abuse, gaps in online service exist, and that real-time support is needed. Practitioners listed 10 barriers to creating digital services: "Accessing flexible early stage funding; finding the right digital partner; knowing what it should cost; collaborating with other organisations in the sector; knowing what else exists; safeguarding against discovery by perpetrators (including sensitive marketing); building trust in the safety of the solution; embedding tech skills in the organisation; sharing learning from user research and development; open sourcing solutions." (Author Abstract)

Description

Report

Keywords

Interview Results, Technology-facilitated, Technology-based, Technology Services, Digital Victimization, Online Victimization, Cybervictimization, Domestic Violence, Sexual Violence, Practitioners, Victim Services, Service Providers, Online Services

Citation

Think Social Tech, Snook, & SafeLives. (2019). Tech vs Abuse: Research Findings. Comic Relief, 39 pgs.

DOI