Information Technology Governance in the Tunisian Banking Industry: An Exploratory Study
Date
2022-05
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Publisher
Richtmann Publishing Ltd
Abstract
Information Technology (IT) has become the foundation for supporting and sustaining businesses. IT strategic importance has prompted many organizations to extend Governance to IT and place it high on their agendas. Banks are among those organizations that heavily use IT to enhance their service delivery capabilities. Besides, globalization, competition, and compliance requirements pushed banks to consider IT Governance as part of their overall corporate governance strategy. Past studies have shown that IT Governance in the financial industry is more mature than in other sectors. However, there is little information about IT Governance in economically developing nations. This article conducted a Delphi study to evaluate the Perceived Efficiency and Ease of Implementation of IT Governance practices in the Tunisian banking industry. The results show that compared with Process and Relational Mechanisms, Structural Practices are perceived to be more effective and easier to implement. This research helps to understand better the current state of IT Governance Implementation in less developed countries. © 2022 Harguem et al.
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Keywords
Banking Industry, IT Governance, Processes, Relational Mechanisms, Structures
Citation
Harguem, S., Boubaker, K. B., & Echatti, H. (2022). Information technology governance in the Tunisian banking industry: An exploratory study. Academic Journal of Interdisciplinary Studies, 11(3), 121-133. https://doi.org/10.36941/ajis-2022-0072