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Human error and the search for blameHuman error is a frequent topic in discussions about risks in using computer systems. A rational analysis of human error leads through the consideration of mistakes to standards that designers use to avoid mistakes that lead to known breakdowns. The irrational side, however, is more interesting. It conditions people to think that breakdowns are inherently wrong and that there is ultimately someone who is responsible. This leads to a search for someone to blame which diverts attention from: learning from the mistakes; seeing the limitations of current engineering methodology; and improving the discourse of design.
Document ID
19920004459
Acquisition Source
Legacy CDMS
Document Type
Preprint (Draft being sent to journal)
Authors
Denning, Peter J.
(Research Inst. for Advanced Computer Science Moffett Field, CA, United States)
Date Acquired
September 6, 2013
Publication Date
November 29, 1989
Subject Category
Computer Programming And Software
Report/Patent Number
RIACS-TR-89-46
NAS 1.26:188904
NASA-CR-188904
Accession Number
92N13677
Funding Number(s)
CONTRACT_GRANT: NCC2-387
Distribution Limits
Public
Copyright
Work of the US Gov. Public Use Permitted.
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