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Advancing User Supports with a Structured How-To Knowledge Base for Earth Science DataIt is a challenge to access and process fast growing Earth science data from satellites and numerical models, which may be archived in very different data format and structures. NASA data centers, managed by the Earth Observing System Data and Information System (EOSDIS), have developed a rich and diverse set of data services and tools with features intended to simplify finding, downloading, and working with these data. Although most data services and tools have user guides, many users still experience difficulties with accessing or reading data due to varying levels of familiarity with data services, tools, and/or formats. A type of structured online document, data recipe, were created in beginning 2013 by Goddard Earth Science Data and Information Services Center (GES DISC). A data recipe is the How-To document created by using the fixed template, containing step-by-step instructions with screenshots and examples of accessing and working with real data. The recipes has been found to be very helpful, especially to first-time-users of particular data services, tools, or data products. Online traffic to the data recipe pages is significant to some recipes. In 2014, the NASA Earth Science Data System Working Group (ESDSWG) for data recipes was established, aimed to initiate an EOSDIS-wide campaign for leveraging the distributed knowledge within EOSDIS and its user communities regarding their respective services and tools. The ESDSWG data recipe group started with inventory and analysis of existing EOSDIS-wide online help documents, and provided recommendations and guidelines and for writing and grouping data recipes. This presentation will overview activities of creating How-To documents at GES DISC and ESDSWG. We encourage feedback and contribution from users for improving the data How-To knowledge base.
Document ID
20160014814
Acquisition Source
Goddard Space Flight Center
Document Type
Presentation
Authors
Shen, Suhung (George Mason Univ. Greenbelt, MD, United States)
Acker, James G. (Adnet Systems, Inc. Greenbelt, MD, United States)
Lynnes, Christopher S. (NASA Goddard Space Flight Center Greenbelt, MD United States)
Beaty, Tammy (Oak Ridge National Lab. TN, United States)
Lighty, Luther (NASA Goddard Space Flight Center Greenbelt, MD United States)
Kempler, Steven J. (NASA Goddard Space Flight Center Greenbelt, MD United States)
Date Acquired
December 22, 2016
Publication Date
December 12, 2016
Subject Category
Geosciences (General)
Documentation And Information Science
Report/Patent Number
GSFC-E-DAA-TN38138
Meeting Information
Meeting: AGU Fall Meeting
Location: San Francisco, CA
Country: United States
Start Date: December 12, 2016
End Date: December 16, 2016
Sponsors: American Geophysical Union
Funding Number(s)
CONTRACT_GRANT: NNG12PL17C
CONTRACT_GRANT: NNX15AK27A
CONTRACT_GRANT: NNG14HH39I
Distribution Limits
Public
Copyright
Public Use Permitted.
Keywords
how-to
knowledge base
data recipe

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