Sousa, Kenia Soares
[UCL]
Mendonça Filho, Hildeberto
[UCL]
Vanderdonckt, Jean
[UCL]
When organizations change Business Processes (BP) aiming for improvements, such changes normally impact on systems' User Interfaces (UI), which represent a tangible resource for communication with customers, suppliers, partners, or investors; thus a source of competitive advantage and differentiation. To manage the link between UIs and BPs, we propose a framework that classifies the core elements and the operations performed on them, represented through rules that are used to support impact analysis. This solution has been analyzed in a large bank-insurance organization, which has enabled the proposal of an innovative strategy that integrates researches on interaction design and business process management with implications on practical scenarios of result-driven organizations.
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Bibliographic reference |
Sousa, Kenia Soares ; Mendonça Filho, Hildeberto ; Vanderdonckt, Jean. A Rule-Based Approach for Model Management in a User Interface - Business Alignment Framework.Task Models and Diagrams for user Interface Design. 8th International Workshop, TAMODIA 2009 (Brussels, Belgium, 23-25 September 2009). In: England, D.; Palanque, P.; Vanderdonckt, J.; Wild, P.J.;, Task Models and Diagrams for user Interface Design. 8th International Workshop, TAMODIA 2009, Springer-verlag2010, p. 1-14 |
Permanent URL |
http://hdl.handle.net/2078.1/67438 |