Employee turnover is an important measure of the health of an organization.
All libraries should implement a three-step program of turnover
management: the collection and analysis of data on turnover patterns,
the identification of those factors contributing to turnover in the library
through organization of a formal exit interview program, and implementation
of remedial actions which address the main causes of turnover.
This article focuses on the exit interview as an effective tool for
documenting the causes of turnover in a library and for influencing
management action. The exit interview must be based upon a standardized
format, assure employee confidentiality, employ talented interviewing
staff, involve periodic assessment of effectiveness, and provide
for routine feedback to management.
Publisher
Graduate School of Library and Information Science. University of Illinois at Urbana-Champaign.
Series/Report Name or Number
Allerton Park Institute (29th : 1987)
ISSN
0536-4604
Type of Resource
text
Genre of Resource
Conference Paper / Presentation
Language
en
Permalink
http://hdl.handle.net/2142/1675
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