Library assessment and user surveys in academic librarianship in the United States

Hinchliffe, Lisa Janicke

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https://hdl.handle.net/2142/78078 Copy

Description

Title

Library assessment and user surveys in academic librarianship in the United States

Author(s)

Hinchliffe, Lisa Janicke

Contributor(s)

Fontanin, Matilde

Issue Date

2015

Keyword(s)

library assessment, user surveys

Abstract

Academic libraries in the United States are facing increasing demands for accountability and quality assurance. In addition to facing external pressures, academic librarians are also committed to providing high quality services that meet user needs. Library assessment enables and empowers libraries and librarians to respond to external accountability pressures while also monitoring and improving service quality. This essay provides a general overview of current library assessment initiatives in academic and research librarianship in the United States with a particular focus on user surveys as a mechanism for gathering useful data for library decision-making and service development.

Publisher

Associazione Italiana Biblioteche

Type of Resource

text

Permalink

• http://aibstudi.aib.it/article/view/11198
• http://hdl.handle.net/2142/78078

DOI

https://doi.org/10.2426/aibstudi-11198

Copyright and License Information

CC-BY-NC-ND

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