Cross-Organizational and Cross-Border IS/IT Collaboration
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ItemA New Approach to the Evolution of Collaboration Platforms: The Case of South Korea’s Convergence Alliance( 2019-01-08)While organizations and alliances for collaboration have been promoted by governments for many years, their performance has not been very meaningful in terms of activation or outcome, particularly in South Korea. Thus, as a tool for creating new industries and growth engines, a new form of collaboration platform—convergence alliances—is being promoted in South Korea. In order to explore the distinct characteristics and advantages of convergence alliances, this research compares this new type of platform with existing collaboration platforms. By using a case analysis framework with in-depth interviews, this research suggests several implications for promoting convergence alliances, including the combination of manufacturing and service industries, more opportunities for small- and medium-sized enterprises, the avoidance of opportunistic behaviors, the development of new types of objectives, and the introduction of relevant policy actions and government support.
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ItemSupporting Cross-Organizational Assimilation of IoT Innovation Exemplified by the ChainPORT Initiative( 2019-01-08)The chainPORT community of port authorities (PAs) around the world gave their commitment to collaborate. Many PAs developed Internet of Things (IoT) based solutions to increase their operational efficiency. Within its IT solutions workgroup, the challenge of supporting the diffusion and assimilation of these IoT innovations was adressed by creating a centralized communication platform for IoT solutions to allow inter-organizational knowledge exchange. We draw upon the knowledge gained by analyzing 24 solutions from 8 port authorities and present concepts on how the specific challenges in this setting were adressed and what principles guided the creation of the emerging IT artifact.
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ItemAn Exploratory Study for Perceived Advertising Value in the Relationship Between Irritation and Advertising Avoidance on the Mobile Social Platforms( 2019-01-08)This study delves deeply into advertising avoidance research and redefines the uses and gratifications theory (U&G) as divided into (a) convenience U&G, (b) content U&G, and (c) social U&G to conduct an approach to alleviate the degree of advertising avoidance on the mobile social platforms. To carefully study the forming framework of advertising avoidance, we extract the factor irritation considered to directly impact on avoidant intention induced by perceived intrusiveness and privacy concerns. As an important previous factor in advertising research, we also test the moderating effect of perceived advertising value between irritation and advertising avoidance. Findings show that ubiquity takes a negative role on mobile social platforms and tailoring also takes different roles on perceived intrusiveness and privacy concerns; unfortunately, content U&G consist of advertising informativeness and entertainment didn’t find any significant effect; in contrast with previous study, social U&G as social interaction and social integration also show some different roles but is ambiguous. However, the positive relationship of perceived intrusiveness, privacy concerns, irritation, and advertising avoidance has been confirmed again although with a pity of insignificant moderating effect of advertising value. Management issues, theoretical contributions, limitations and future study are discussed as follow.
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ItemContractual Dimensions and Buyer-Supplier Perceived Risk: the Moderating Role of Information Technology Integration.( 2019-01-08)Contract is widely conceived as an effective approach to decrease risk perception and resolve disputes. However, previous literature on the link between contracts and risk perception is contradictory, wherein both positive and negative findings exist. This study provides a novel insight about the mechanism of contractual dimensions and considers the boundary conditions of information technology (IT) integration. Data collected from 225 retailers of a manufacturer support most hypotheses. Specifically, contractual complexity has positive influence on relational risk and contractual recurrence has negative influence on both performance and relational risk. This study further reveals the positive moderating effect of IT integration on the influence of contractual complexity on relational risk and the negative effect of IT integration on the influence of contractual recurrence on relational risk and performance risk. Implications and limitations of the study are discussed.
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ItemExposing Attention-Decision-Learning Cycles in Engineering Project Teams through Collaborative Design Experiments( 2019-01-08)Engineering project outcomes are driven by a dynamic mix of the social physics of teams, the unique complexities of the engineering challenge at hand, and stakeholder pressures in context. Various related research has demonstrated formal experiments for tightly controlled problems and in small teams, including work in organizational psychology, computational organization theory, design thinking, and coordination science. We realize there is room for testing these foundational concepts in quasi-controlled environments with distributed teams challenged by problem, solution, and organization complexity common today. This paper presents a quasi-experiment to study how engineers proceed through attention, decision, and learning cycles in the design of a System of Systems. The experiment utilized an ensemble of an agent-based model, a decision-support interface, and a variety of sensors to record behavior and activity. Four pilots were conducted for a maritime industry challenge with experienced industry experts, followed by a primary experiment for data collection. Though this work is preliminary, the experimental approach detects (for this case) how designers focused on different variables (attention), manipulated variables to accomplish desired outcomes (decisions), and explored the system performance trade space variously over time to reveal false assumptions and uncover better decisions (learning). Lessons learned from this quasi-experiment are guiding this research team to prepare scalable and reproducible engineering teamwork experiments that include sensors of events over time in the problem, solution, and socials spaces of engineering projects.
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ItemLanguage Proficiency and Media Synchronicity Theory: The Impact of Media Capabilities on Satisfaction and Inclusion in Multilingual Virtual Teams( 2019-01-08)Virtual teams that use integrated communication technologies are ubiquitous in cross-border collaboration. This study explored media use and communication performance in multilingual virtual teams. Based on surveys from 96 virtual teams (with 578 team members), the research showed that more time spent in synchronous communication channels such as online conferences increased inclusion and satisfaction. Team members with lower language proficiency felt less included in synchronous and asynchronous collaboration, whereas team members with higher language proficiency felt less satisfied with asynchronous collaboration. Also, limited language proficiency speakers were significantly less likely to view synchronous tools as helpful for their teams to reach a mutual decision. Our data supports Media Synchronicity Theory (MST) for native and highly proficient English speakers. However, MST needs to be adjusted to account for different levels of language proficiency.
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