Using TOE and RBV Theories to Define a Theoretical Model to Assess ERP Value Across Iberian MANUFACTURING and Services SMEs

Abstract

Enterprise Resource Planning (ERP) system literature reports few studies with a focus on specificities of an industry analysis. Based on the Technology-Organizational-Environment (TOE) framework and the Resource-Based View (RBV) theory, we present a theoretically developed research model aiming at measuring and examining determinants of ERP use and value and their impact in the Iberian region (Portugal and Spain) across Manufacturing and Services industries in Small and Medium Enterprises (SMEs). The research model suggests ten hypotheses that will be tested and analysed with data from a questionnaire among firms that have adopted ERP systems in their organization. Due to the nature of the research model the data analysis will be supported by Partial Least Squares (PLS). Our aim with this research project is to provide new knowledge into which determinants contribute to ERP use and ERP value in Iberian Manufacturing and Services SMEs.