A critical analysis of service delivery by local authorities in Namibia: a case of Katima Mulilo town council
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Date
2001
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Abstract
The idea of the study came as a response to the magnitude increase of
dissatisfaction by communities to the deteriorating services offered by local
authorities in Namibia. Namibia attained independence in 1990, since then
the legal foundation of local government was manifested in the Constitution.
In 1992 the Local Authorities Act was enacted to establish and regulate local
government activities. From this time different types of local authorities
were established and proclaimed namely, municipalities, towns and villages.
Hence, the study focused on service delivery by newly proclaimed towns
using Katima Mulilo as a case. The study investigated service provision by
the council of Katima Mulilo in six basic municipal services namely;
housing, water and electricity provision, sewerage and refuse removal, roads
and street maintenance.
The community expressed pleasure in provision of the following services;
housing and electricity provision. On the other hand they expressed
displeasure with the provision of majority services understudy, such as,
water provision, sewerage reticulation and refuse removal, roads and street
maintenance. The Study discovered the cause for poor service delivery to the
community by the council of Katima Mulilo. The Study identified the
following aspects as obstacles to service delivery by Katima Mulilo Town
Council namely; scarcity of resources (financial and human), inadequate
infrastructure, corruption, government's delay in releasing allocated funds
and administration inconsistency by the council. Finally, recommendations
have been made that can enhance local government management in
Namibia.
Description
Thesis presented in partial fulfilment of the requirements of master of administration, at the University of Namibia
Keywords
Decentralisation, Local government