Understanding user desires for connected and personalised access systems
Typ
Examensarbete för masterexamen
Program
Industrial design engineering (MPDES), MSc
Publicerad
2016
Författare
Pihlgren, Stefan
Modellbyggare
Tidskriftstitel
ISSN
Volymtitel
Utgivare
Sammanfattning
People have always had the need to store personal belongings safely and nowadays there is a vast
amount of technology that can raise the value of access sytems by personalisation through
connectivity. This project was about analysing the desire today among people for personalised and
connected access systems in the area of privately used areas which can be either privately owned or
shared with others.
Through user journeys and other user studies together with extensive theoretical research, the project
rendered a number of bullet points for design implications as well as a foundation for what to think
about while designing these types of architectures. Some of the key results were that in general people
are willing to give up much private data if it enhances functionality, there is a desire for a smart key
that can learn behaviours and that cars seem to be a potential area for adoption as often car users. In
general, peoples trust for fully automated access granting systems is low and there is a desire for
certain physical inputs to feel in full control.
Beskrivning
Ämne/nyckelord
user experience, user studies, design research, perception, mobility, internet of things