Designing for Trust in Domestic Robots: Understanding how Design Affects Users’ Trust in Robotic Vacuum Cleaners
Typ
Examensarbete för masterexamen
Program
Publicerad
2020
Författare
Bergqvist, Björn
Rönström, Hampus
Modellbyggare
Tidskriftstitel
ISSN
Volymtitel
Utgivare
Sammanfattning
The amount of robots that humans can be expected to interact with in their everyday
life is steadily increasing. In order to facilitate the best interactions with
these robots the human must have an appropriate amount of trust in the robot.
This Master Thesis explores the aspect of trust that users have in domestic robots,
focusing especially on the Robotic Vacuum Cleaner (RVC). This was done through
a literature study supported by a subject expert inquiry interview which resulted
in a relationship map over the factors that affect trust in RVCs. This was then
followed up by creating a prototype which was used to test and dig deeper into
how transparency factors into trust. At the same time user studies in the form of
interviewing owners of RVCs were carried out in order to support the results from
the literature study.
Beskrivning
Ämne/nyckelord
Interaction design, human-robot interaction, trust, domestic robots