Responsabilidad social empresarial desarrollada por las empresas de servicios públicos en la ciudad de Riohacha – La Guajira. Análisis de la gestión
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Fecha
2020
Autores
Ospino Pérez, Dominica María
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Ediciones Universidad Simón Bolívar
Administración y Negocios
Administración y Negocios
Resumen
La responsabilidad social empresarial, cada vez más, se hace evidente en los modelos de gestión organizacional, proporcionando beneficios tanto a la organización pública como privada a como a sus grupos de interés. En vista de lo anteriormente enunciado, se puede afirmar, que las empresas de servicios públicos en la ciudad de Riohacha – La Guajira, se encuentran en un proceso de adaptación social, económica y política, para buscar el mejoramiento continuo frente a las exigencias de los mercado y ser competitivos, mediante la Responsabilidad social empresarial, que conlleven procesos de calidad mediante los análisis de gestión para revaluar y optimizar sus objetivos, misión, visión, políticas y valores corporativos. No obstante, es importante destacar el impacto de la responsabilidad social empresarial, las cuales juegan un papel fundamental por generar espacios de análisis y reflexión, con relación a la prestación de los servicios públicos dirigidos a los diferentes sectores poblacionales.
Corporate social responsibility is increasingly evident in organizational management models, providing benefits to both public and private organizations and their stakeholders. In view of the foregoing, it can be stated that the public service companies in the city of Riohacha - La Guajira are in a process of social, economic and political adaptation, to seek continuous improvement in the face of the demands of the market and be competitive, through corporate social responsibility, involving quality processes through management analysis to revalue and optimize its objectives, mission, vision, policies and corporate values. However, it is important to highlight the demands of corporate social responsibility, which play a fundamental role in generating spaces for analysis and reflection, in relation to the provision of public services aimed at different sectors of the population.
Corporate social responsibility is increasingly evident in organizational management models, providing benefits to both public and private organizations and their stakeholders. In view of the foregoing, it can be stated that the public service companies in the city of Riohacha - La Guajira are in a process of social, economic and political adaptation, to seek continuous improvement in the face of the demands of the market and be competitive, through corporate social responsibility, involving quality processes through management analysis to revalue and optimize its objectives, mission, vision, policies and corporate values. However, it is important to highlight the demands of corporate social responsibility, which play a fundamental role in generating spaces for analysis and reflection, in relation to the provision of public services aimed at different sectors of the population.
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Palabras clave
Análisis, Gestión, Responsabilidad social empresarial, Servicios públicos, Analysis, Management, Corporate social responsibility, Public services