Sims, Ross, May 2013.pdf (208.93 kB)
Crowd sourcing of public transport problems
conference contribution
posted on 2020-06-02, 08:10 authored by RE Sims, Tracy RossTracy Ross, Andrew MayAndrew MaySocial sites on the World Wide Web allow increased sharing of ideas and problems. Such online networking includes the ability to report public transport problems and get support for campaigns to improve specific aspects of public transport. One site that offers such a facility provided access to its data on problems that were reported over a 13 month period. These were assessed and comparisons were made to see if those campaigns that got the most support were inherently different to the campaigns that received little support, and to investigate the types of problems that were reported online. Whilst definitive answers cannot be given, there are some suggestions that come out of the analysis and the overall impact on improving public transport accessibility and usability is discussed.
History
Published in
Contemporary Ergonomics and Human Factors 2013: Proceedings of the International Conference on Ergonomics & Human Factors 2013, Cambridge, UK, 15-18 April 2013Pages
176 - 182Source
International Conference on Contemporary Ergonomics and Human Factors 2013Publisher
Taylor & FrancisVersion
- AM (Accepted Manuscript)
Rights holder
© Taylor & Francis Group, LLCPublisher statement
This is an Accepted Manuscript of a book chapter published by Routledge in Contemporary Ergonomics and Human Factors 2013 on 9 April 2013, available online: http://www.routledge.com/9781138000421.Publication date
2013-04-09Copyright date
2013ISBN
9781138000421; 9781138424623; 9780429212574Publisher version
Language
- en
Editor(s)
Martin AndersonLocation
Cambridge, UKEvent dates
15th April 2013 - 18th April 2013Depositor
Tracy Ross. Deposit date: 1 June 2020Usage metrics
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