Masters Thesis

Exploring the Emotional Intelligence and Job Satisfaction of Child Welfare Social Workers

This study explores the relationship between emotional intelligence and job satisfaction amongst Child Welfare Social Workers. Eighty-six Child Welfare Social Workers from a public child welfare agency in Southern California voluntarily completed a self-report survey with sections evaluating demographics, job satisfaction, and general emotional intelligence. Relevant literature and a cross-sectional research design were utilized to highlight the findings of the relationships between participants' levels of job satisfaction and emotional intelligence. The findings of this study suggest that there is a significant relationship between participants' emotional intelligence and overall job satisfaction. Additionally, there appears to be a significant relationship between emotional intelligence and a healthy work-life balance. Though this research is not conclusive, it does offer insight as to how these factors potentially impact work in child welfare. There is a need for additional research particularly because there is minimal literature regarding emotional intelligence and job satisfaction in the field of Child Welfare.

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