FinTech Adoption in Jordan: Extending UTAUT2 with eWOM and COVID-19 Perceived Risk

Aljaafreh, A; Qatawneh, N; Awad, R; Alamro, H; Ma’aitah, S

FinTech Adoption in Jordan: Extending UTAUT2 with eWOM and COVID-19 Perceived Risk

Aljaafreh, A Qatawneh, N Awad, R Alamro, H Ma’aitah, S

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Publisher:: Springer Nature
Publication Type:: Chapter
Citation:: Studies in Systems, Decision and Control, 2023, 216, pp. 91-97
Issue Date:: 2023-01-01

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Field	Value	Language
dc.contributor.author	Aljaafreh, A
dc.contributor.author	Qatawneh, N
dc.contributor.author	Awad, R
dc.contributor.author	Alamro, H
dc.contributor.author	Ma’aitah, S
dc.date.accessioned	2023-11-09T05:18:05Z
dc.date.available	2023-11-09T05:18:05Z
dc.date.issued	2023-01-01
dc.identifier.citation	Studies in Systems, Decision and Control, 2023, 216, pp. 91-97
dc.identifier.isbn	9783031102110
dc.identifier.uri	http://hdl.handle.net/10453/173273
dc.description.abstract	One of the most significant problems that communities face during times of crisis is gaining access to financial services. Over the last few decades, rapid developments in financial technology have significantly changed both people’s lives and business practices especially in the emergency circumstances. This research examines the role of FinTech applications in building resilience during the COVID-19 pandemic. The research attempts to empirically examines factors affecting Jordanian users’ intention to use FinTech applications by developing a conceptual model as an extension of UTAUT2 with: COVID-19 perceived risk and eWOM as predicted constructs, both of which the study expect to increase FinTech adoption among Jordanians. As a result, the current paper develops a model for FinTech adoption in Jordan.
dc.language	en
dc.publisher	Springer Nature
dc.relation.ispartof	Studies in Systems, Decision and Control
dc.relation.ispartofseries	Studies in Systems, Decision and Control
dc.relation.isbasedon	10.1007/978-3-031-10212-7_8
dc.rights	info:eu-repo/semantics/closedAccess
dc.title	FinTech Adoption in Jordan: Extending UTAUT2 with eWOM and COVID-19 Perceived Risk
dc.type	Chapter
utslib.citation.volume	216
pubs.organisational-group	/University of Technology Sydney
pubs.organisational-group	/University of Technology Sydney/Faculty of Engineering and Information Technology
utslib.copyright.status	closed_access	*
dc.date.updated	2023-11-09T05:18:04Z
pubs.publication-status	Published
pubs.volume	216

Abstract:

One of the most significant problems that communities face during times of crisis is gaining access to financial services. Over the last few decades, rapid developments in financial technology have significantly changed both people’s lives and business practices especially in the emergency circumstances. This research examines the role of FinTech applications in building resilience during the COVID-19 pandemic. The research attempts to empirically examines factors affecting Jordanian users’ intention to use FinTech applications by developing a conceptual model as an extension of UTAUT2 with: COVID-19 perceived risk and eWOM as predicted constructs, both of which the study expect to increase FinTech adoption among Jordanians. As a result, the current paper develops a model for FinTech adoption in Jordan.

Please use this identifier to cite or link to this item:

http://hdl.handle.net/10453/173273