Environmental coping in a public setting

This study investigated several facets of the environmental coping process. Environmental coping was defined as any behavioral or cognitive attempt to reduce annoyance resulting from bothersome environmental conditions. In this study, library patrons using study carrels were observed while two people talked nearby. The library patron's behaviors in response to this event were recorded. In addition, self-report data were collected by means of follow-up questionnaires.

Drawing on the literature from areas of research such as environmental stress, the coping process, and the effects of perceived control, four hypotheses were proposed. In summary, these hypotheses proposed that people would attempt to deal with the intrusion created by others talking nearby through indirect means first, and that people would attempt to"make do" (satisfice) rather than exert control over environmental events (optimize). Due to methodological difficulties, no definite conclusions could be drawn. Suggestions for methodological refinement in this area of research were offered and conceptual issues discussed.