Introducing the Work-Enterprise Canvas as a tool to evaluate job quality

Desguin, Samuel [USL-B] Charles, Julien [UCL] Ferreras, Isabelle [UCL] Laurier, Wim [USL-B]

The surge of non-standard forms of employment and the concerns they raise about job quality challenge researchers to find better methods to evaluate job quality across radically different ways to organize work and em-ployment. Current analysis methods can come short when it comes to tacklingthis diversity. To fill that gap, we introduce an enterprise architecture, model-based, approach to improve the analysis of job quality: the Work-Enterprise Canvas. We show how it can be used in the case of Service Voucher Work, a form of employment specific to the domestic help industry in Belgium. Usingthis model will enable researchers to get more detailed and comparable results across industries and organizations, opening opportunities for richer assessment of the job quality. However, for best results, this approach still needs to be combined with the two traditional approaches to job quality: the evaluation at the subjective and at the objective levels.