Library Website Usability Study (2021) - Final Report

The UX team tested the usability of the library website 1 year after launch of the new site. Based on our findings we recommend: (1) even though users prefer search over navigation, the navigation menus should be maintained so they are easily browsable (short list) and use specific terms rather than broad categories; (2) make it easier to find the request item link in Omni; (3) make it easier to request items from the Archives; and (4) in a future project, review the organization of the homepage to maximize discovery of workshops and new collections.