Mapping the Landscape of Dark Patterns Scholarship: A Systematic Literature Review

dark patterns; methodology; systematic review; 'current; Dark pattern; Digital regulation; Digital services; Digital system; End-users; Methodology; Systematic literature review; Systematic Review; Users' experiences; Computer Networks and Communications; Human-Computer Interaction; Software

Abstract :

[en] Dark patterns are increasingly ubiquitous in digital services and regulation, describing instances where designers use deceptive, manipulative, or coercive tactics to encourage end users to make decisions that are not in their best interest. Research regarding dark patterns has also increased significantly over the past several years. In this systematic review, we evaluate literature (n=79) from 2014 to 2022 that has empirically described dark patterns in order to identify the presence, impact, or user experience of these patterns as they appear in digital systems. Based on our analysis, we identify key areas of current interest in evaluating dark patterns' context, presence, and impact; describe common disciplinary perspectives and framing concepts; characterize dominant methodologies; and outline opportunities for further methodological support and scholarship to empower scholars, designers, and regulators.

Disciplines :

Social & behavioral sciences, psychology: Multidisciplinary, general & others

Author, co-author :

Gray, Colin M. ; Purdue University, West Lafayette, United States

SANCHEZ CHAMORRO, Lorena ; University of Luxembourg > Interdisciplinary Centre for Security, Reliability and Trust (SNT) > IRiSC

Ike Obi; Purdue University [US-IN]

Ja-Nae Duane; Brown University [US-RI]

External co-authors :

yes

Language :

English

Title :

Mapping the Landscape of Dark Patterns Scholarship: A Systematic Literature Review

Publication date :

10 July 2023

Event name :

Designing Interactive Systems Conference

Event place :

Pittsburgh, Usa

Event date :

10-07-2023 => 14-07-2023

Audience :

International

Peer reviewed :

Peer reviewed

Source :

ACM Digital Library

FnR Project :

FNR14717072 - Deceptive Patterns Online, 2020 (01/06/2021-31/05/2024) - Gabriele Lenzini

Funding text :

This work is funded in part by the National Science Foundation under Grant No. 1909714, and by the Luxembourg National Research Fund (FNR, Grant No. IS/14717072 Deceptive Patterns Online (De-cepticon)). We also acknowledge the eforts of graduate researcher Ziqing Li and independent scholar Aditya Jain for their eforts in the analysis process.

Available on ORBilu :

since 22 November 2023

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Bibliography

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2022. Bringing Dark Patterns to Light Staf Report. Technical Report. Federal Trade Commission. https://www. ftc. gov/reports/bringing-dark-patterns-light
Colin M Gray, Yubo Kou, Bryan Battles, Joseph Hoggatt, and Austin L Toombs. 2018. The Dark (Patterns) Side of UX Design. In Proceedings of the 2018 CHI Conference on Human Factors in Computing Systems (Montreal QC, Canada) (CHI '18). dl. acm. org, New York, NY, USA, 534: 1-534: 14. https://doi. org/10. 1145/3173574. 3174108
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