Perspectives on Costs and Cost Effectiveness of Ombudsman Programs in Four Fields

Author(s)
Rowe, Mary P.; Ziegenfuss, James T. Jr.; Perneski, A.J.; Hall, Gary; Lux, Marshall
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Description
Note: These articles includes analyses of five types of ombudsman offices.
Date issued
1993
URI
https://hdl.handle.net/1721.1/155961
Publisher
Journal of Health and Human Resources Administration
Citation
Mary P. Rowe, James T. Ziegenfuss Jr., A. J. Perneski, Gary Hall, and Marshall Lux, "Perspectives on Costs and Cost Effectiveness of Ombudsman Programs in Four Fields," Journal of Health and Human Resources Administration 15, No. 3 (Winter 1993): 281-312.
Keywords
ombuds, organizational ombuds, cost of an ombuds office, corporate ombudsman, cost-effectiveness of an ombuds office
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